Privacy Policy – Ladakh Escapade Adventure Unlimited

1. Information We Collect

A. Information You Provide Voluntarily

We collect personal details that you willingly share with us, including:

• Full name
• Email address
• Phone number
• City / Address (optional)
• Travel preferences
• Details shared in enquiry forms or through direct contact

If you proceed with a booking or request a confirmed itinerary, we may also require:

• Date of birth
• Emergency contact details
• Travel dates
• Government ID / Passport information
• Medical or dietary details (when relevant)

B. Information Collected Automatically

When you browse our website, we may collect anonymous technical information such as:

• IP address
• Browser type and device type
• Pages visited
• Time spent on each page
• General usage patterns

This information is used only for improving user experience and website performance.

2. How We Use Your Information

Your information may be used for:

• Sending itineraries, package details, pricing, and offers
• Communicating regarding enquiries, bookings or customer support
• Planning and managing your travel arrangements
• Improving our website and marketing effectiveness
• Sending newsletters and promotional updates (only with your consent)
• Fulfilling legal and regulatory requirements

We never sell your personal information to third parties.

3. Sharing of Information

We only share your information with verified and trusted service partners who are directly involved in your travel, such as:

• Hotels
• Transportation providers
• Local travel partners
• Emergency support teams

Information is shared strictly on a need-to-know basis for the safe and smooth execution of your trip.

4. Data Security

We take strong measures to safeguard your personal information, including:

• Secure servers
• Encrypted data transmission
• Restricted internal access
• Regular system audits and monitoring

While we strive for high security standards, no method of data transmission is 100% secure.

5. Cookies & Tracking Technologies

We may use cookies to enhance website functionality and user experience. Cookies help us:

• Analyze website traffic
• Understand user behavior
• Improve site performance

You may disable cookies through your browser settings.

6. External Links

Our website may include links to third-party sites. Once you leave our site, we are not responsible for the privacy practices or content of external websites. Please review their policies before providing personal information.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 15 years of age. If you believe a child has shared personal details with us, please contact us immediately so we can delete the information.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised date. We recommend reviewing this policy occasionally to stay informed about how your data is protected.